During our consultation hours
Heindel
Dental Practice Telephone: 0351 284 7014
Monday to Thursday: 8 am–7 pm
Friday: 8 am–3 pm
QUICK RELIEF FOR ACUTE SYMPTOMS
Severe toothache, swelling and injuries to teeth or the jaw should be examined by a dentist as soon as possible. During our opening hours, we are your first point of contact for urgent problems. Please ring us before your visit. This will allow us to assess the urgency of the situation, coordinate your appointment as effectively as possible and prepare for your treatment.
Outside our consultation hours, you can find the practice currently on duty via the official emergency service directory for dentists in Saxony.
If our practice is closed, please contact the dental emergency service currently on duty. You can find the practice on duty and the relevant on-call hours via the official dental emergency service search for dentists in Saxony.
IN AN EMERGENCY
The dental emergency service is responsible for urgent problems affecting the teeth, mouth and jaw that cannot wait until the next regular appointment. In potentially life-threatening situations, however, you should immediately call the emergency number 112. These include, in particular:
Emergency number:
112
WELL PREPARED
If the situation allows, please bring the following documents and items with you:
Please also let us know which medicines you have already taken and whether you have any relevant pre-existing conditions, allergies or intolerances.
OUTSIDE OUR CONSULTATION HOURS
If you experience acute symptoms outside our regular consultation hours, you can find the emergency dental practice currently on duty via the official emergency dental service search for dentists in Saxony.
Enter your location there. You will then be shown the relevant practice and its current consultation or out-of-hours opening times.
Please check the details immediately before your visit and, if a telephone number is provided, contact the practice on duty by telephone first.
In cases of particular urgency, an on-call service may be available outside the stated consultation hours. This is intended exclusively for treatments that cannot be postponed.
Please ring us before your visit. This will enable us to assess the urgency of your symptoms and let you know when treatment is available. Unannounced visits may result in longer waiting times.
Yes. During our consultation hours, we help patients with acute toothache or other urgent complaints at short notice wherever possible. Please do ring us in advance.
Outside our opening hours, you can find the practice currently on duty via the official emergency service search for dentists in Saxony. The emergency service practice and its opening hours are listed there.
These include, amongst other things, severe toothache, increasing swelling, inflammation, dental injuries, knocked-out teeth and persistent bleeding. Whether immediate treatment is necessary can often only be determined with certainty following a dental assessment.
If a permanent tooth has been knocked out, hold it only by the crown and do not clean it. If possible, store it in a tooth rescue box and seek dental treatment immediately.
Please keep hold of any crown or bridge that has come loose and bring it with you to your appointment. Do not try to reattach the dental prosthesis yourself. If you experience any pain or feel any sharp edges, please contact us as soon as possible.
The costs depend on the examination and treatment required, as well as on your insurance status. The out-of-hours service generally focuses on providing the necessary emergency care. The practice treating you will inform you of any co-payments you may have to make.
Dial 112 in the event of breathing difficulties, loss of consciousness, very heavy or uncontrollable bleeding, serious injuries to the face or jaw, or rapidly increasing swelling accompanied by difficulty swallowing or breathing.
