PATIENTS WITH ANXIETY IN DRESDEN

Trust begins with
a first step

There’s no need to feel ashamed of being afraid of the dentist. We take your concerns seriously and will support you with a calm approach, clear explanations and treatment tailored to your individual situation.


UNDERSTANDING RATHER THAN ACCUSATIONS

You
don’t need to hide your fear

It’s very common to feel uneasy before a visit to the dentist. Some people feel tense, whilst others put off necessary check-ups or treatments for a long time. This is often due to past negative experiences, a fear of pain or a feeling of losing control.

Whatever has triggered your fear of the dentist: in our practice, you are welcome to talk openly about it. You do not need to explain yourself or justify the condition of your teeth.

At our dental practice in Dresden, we take the time to listen to you and discuss together what might help you feel more at ease. Step by step, and without any unnecessary pressure.

TRUST AND SECURITY

What helps anxious patients
at the dentist

Many fears are eased when the process is clear and predictable. That is why we take the time to explain what is planned for your appointment and why each stage of the examination or treatment is necessary.

If you wish, we can agree on a clear hand signal before we start. As soon as you give this signal, we will pause the treatment as soon as it is medically safe to do so. This way, you remain in control even whilst in the dentist’s chair.

Positive experiences can help you gradually regain confidence in regular visits to the dentist. How quickly we proceed depends on your personal situation.

PERSONAL SUPPORT

What matters to us in the care we provide

Listening and understanding

We’ll talk to you about your concerns, your experiences so far and your personal wishes.

Staying in control

An agreed hand signal allows you to signal a break at any time.

Introductory appointment

By prior arrangement, an initial appointment can be arranged simply to get to know each other, without any treatment taking place straight away.

Clear explanations

We explain the planned steps in a clear and straightforward manner and answer any questions you may have before treatment begins.

Treatment in stages

If several measures are required, we can break them down into manageable steps.

Time and peace of mind

We take the time to answer your questions and proceed at a pace that puts you at ease.

“Trust is built when people feel they are taken seriously and know that they have a say in setting the pace.”

— Iro Karouzaki-Heindel, dentist

An open conversation, clear explanations of the procedures and taking things one small step at a time can help to restore confidence in visiting the dentist.

HOW WE WORK

How we support you if you have a fear of the dentist

Even before your first visit, you can let us know if you are feeling anxious. This will allow our team to adapt to your situation and prepare for your appointment accordingly.

Get in touch

When booking an appointment, simply let us know that you find visits to the dentist difficult. A brief mention is all it takes – our team will handle the matter with understanding and discretion.

Getting to know each other and discussing your needs

At your first appointment, you’ll get to know our practice and the treatment team. We’ll discuss your concerns and, as far as possible, get an overview of your dental situation.

Moving forward together

We will then explain the results to you and discuss possible next steps. If treatment is necessary, we will plan it in a way that is clear to you and at a pace that suits your situation.

A FIRST STEP

When our gentle
support can help

Our support is aimed at people who experience severe anxiety or fear before or during a visit to the dentist. It doesn’t matter whether you’re simply nervous or haven’t visited a dentist’s surgery for many years.

You are also welcome to contact us with confidence if you have a fear of pain, injections or certain noises, or if you feel embarrassed about the condition of your teeth. Together, we will not dwell on the past, but focus on how we can help you today.

FAQ

Frequently asked questions from
our patients

Answers on how to deal with dental anxiety

Do I need to be treated straight away at my first appointment?

No. Subject to prior arrangement, the first appointment can primarily serve as an opportunity to get to know one another and have a personal chat. In the event of acute symptoms, we will discuss together what help is required.

How do I say that I’m scared of the dentist?

A quick word when booking your appointment is all it takes. You could say, for example: ‘I’m really scared of going to the dentist.’ That way, our team can be prepared for your visit.

Can I take a break during the treatment?

Yes. Before we start, we can agree on a specific hand signal. If you give this signal, we will stop the treatment as soon as it is medically safe to do so.

What happens if I haven’t been to the dentist for a long time?

You have nothing to be ashamed of, nor should you expect to be criticised. We will assess the current condition of your teeth and explain clearly whether treatment is advisable and, if so, what kind.

Can someone I know come with me?

Having someone accompany you can provide extra peace of mind. Please let us know when you book your appointment so that we can discuss the options for your visit.

Can a necessary course of treatment be spread over several appointments?

That depends on the specific findings. Where medically possible, more extensive treatments can be broken down into manageable stages.

Your first appointment can be a small step

You don’t need to have overcome your fear of the dentist before you get in touch with us.
Trust can develop gradually – through an initial consultation, clear information and a patient-centred approach. 

Please let us know about your anxiety when you book your appointment.
Together, we’ll work out which approach is right for you.
 

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