Your dental practice in Dresden

“An empathetic, competent dentist with a genuine interest in her patients’ wellbeing. I’m so glad to have found this practice. An added bonus is the premises – they’re ultra-modern and the equipment is state-of-the-art. The staff are very warm and always seem happy. The receptionist is probably the best in Dresden – she always answers the phone straight away and is always very patient. Here, you feel like a person, not just an insurance policy number!”

“Last week we visited the Heindel dental practice. Although the practice was very busy due to holidays and a high volume of patients, we were given a warm welcome. My husband was suffering from severe toothache. Dr Roumieh, whose treatment room is behind the reception, still made time for us. We were a little worried about the language barrier, but Dr Roumieh explained everything calmly and clearly, was very kind, and even helped us at reception. Thank you very much for the friendly and professional care. Many thanks also to the whole practice team for their fantastic efforts. We felt very well looked after and can highly recommend the practice.”

“It’s been a while since my child had their first visit to the dentist in Germany. I thought it would be difficult because of the language. The dentist was really, really patient and really nice. At the end, he even gave him a little present and showed him how to brush his teeth properly. Since then, my son has been saying: ‘I like brushing my teeth, just as the dentist with the muscles taught me.’”

“I feel extremely at ease at Ms Heindel’s dental practice. This is not only because she takes plenty of time for consultations and treatment and genuinely strives to find patient-centred solutions, but also because of the brilliant team, who clearly work very well together even when things get busy. Huge praise to everyone! What’s more, the practice and treatment methods are very modern, and the entire organisation is fully digital, including appointment reminders and digital patient communication. Highly recommended all round.”

“I’ve been a patient at the Heindel Dental Practice for some time now and am completely satisfied. From the very start, the consultation was very thorough and easy to understand – they really took the time to answer all my questions. I was particularly impressed by the quality of the implants and bridges fitted for me. Everything fits perfectly, looks completely natural and I have no discomfort whatsoever. The whole team is friendly, professional and creates a pleasant atmosphere. I feel very well looked after there and can wholeheartedly recommend the Heindel practice!”

“I’m absolutely delighted! I went there with an urgent problem (a painful tooth with an inflamed root) and received expert care. Thanks to the online booking system, you can get an appointment at short notice. The dentist explained every step to me and provided very professional care. I feel I’m in good hands and am switching my family over to this practice. The practice is modern, equipped with the latest equipment, offering plenty of options for the best possible treatment. They’re also very child-friendly and have a play area.”